Effective Date: [September 1,2026]
GONGDREEN respects your privacy and processes personal information in accordance with applicable data protection laws.
This Privacy Policy applies to users who visit gongdreen.com or place an order through the website.
1. Personal Information We Collect
GONGDREEN processes personal information only to the extent necessary to provide products and services.
Orders and Shipping
We may collect:
- Name
- Email address
- Telephone number
- Country
- Shipping address
- City and region
- Postal code
- Products ordered
- Order and payment transaction information
Customer Inquiries
We may collect:
- Name
- Email address
- Contents of the inquiry
- Other information voluntarily provided by the customer
Information Automatically Generated When Using the Website
Certain information may be generated or collected automatically, including:
- IP address
- Browser and device information
- Cookies
- Access and usage records
GONGDREEN does not collect personal information that is not reasonably necessary for providing its services.
GONGDREEN does not currently operate a customer membership or account registration service.
2. How We Use Personal Information
Personal information may be used for the following purposes:
- Receiving and confirming orders
- Confirming payments
- Packing and shipping products
- Contacting customers regarding delivery
- Processing cancellations, exchanges, returns, and refunds
- Responding to customer inquiries and complaints
- Preventing fraudulent orders and security incidents
- Complying with legal obligations and retaining transaction records
- Maintaining the stable operation of the website
GONGDREEN does not use personal information for purposes that are not reasonably related to the purposes for which it was collected.
3. Payment Information
Payments on the GONGDREEN website are processed through PayPal.
Payment information entered for PayPal transactions, including full card numbers, is processed through PayPal’s systems. GONGDREEN does not directly store customers’ full credit card numbers.
Personal information processed by PayPal is subject to PayPal’s own privacy policy and related policies.
4. Retention of Personal Information
GONGDREEN generally deletes personal information without undue delay once the purpose for which it was collected has been fulfilled.
However, transaction information that must be retained under applicable law may be kept for the legally required retention period.
This may include records relating to:
- Contracts or cancellations
- Payment and supply of goods
- Consumer complaints and dispute resolution
- Advertising and product representations
Once the applicable legal retention period expires, such information will be deleted without undue delay.
5. Disclosure and Processing by Service Providers
GONGDREEN does not generally disclose personal information to third parties outside the purpose for which it was collected.
However, external service providers may process personal information to the extent necessary for order fulfillment and provision of services.
These may include:
PayPal
For payment and refund processing
International and Local Shipping Carriers
For delivery, shipment tracking, and delivery-related communications
Website Hosting and System Service Providers
For website and ordering system operations
Each service provider processes personal information only to the extent necessary to provide the relevant service.
Shipping carriers may vary depending on destination and operational circumstances.
6. International Processing of Personal Information
When using international payment or shipping services, some personal information may be processed outside the Republic of Korea.
Where international transfer or overseas processing requires separate notice under applicable law, GONGDREEN will provide information such as the recipient, destination country, purpose of transfer, categories of transferred information, and retention period as required by law.
7. Cookies
The GONGDREEN website may use cookies necessary for the normal operation of the website.
- Cookies may be used for purposes including:
- Maintaining shopping cart contents
- Providing Checkout and ordering functions
- Maintaining user preferences
- Website security and normal operation
Customers may block or delete cookies through their browser settings.
However, blocking essential cookies may prevent shopping cart, ordering, or payment functions from operating correctly.
GONGDREEN does not currently operate coupon or customer membership functions.
8. External Services and Links
The website may contain links or features connected to external services such as PayPal or Instagram.
When customers access external websites or services, the privacy policies of those service providers will apply.
GONGDREEN does not control how independent third-party service providers process personal information beyond the scope of GONGDREEN’s own services.
9. Deletion of Personal Information
When the applicable retention period expires or the purpose of processing has been fulfilled, GONGDREEN deletes personal information without undue delay, except where retention is required by law.
Electronic information is deleted using methods intended to prevent recovery, and physical documents containing personal information are destroyed by secure methods such as shredding.
Information that must be retained under applicable law may be stored separately from other personal information.
10. Your Rights
Subject to applicable law, customers may request:
- Access to their personal information
- Correction of their personal information
- Deletion of their personal information
- Restriction or suspension of processing
- Information or review regarding the processing of their personal information
Certain transaction records may not be deleted during a legally required retention period.
Requests may be submitted by email or through the contact information below.
11. Security of Personal Information
GONGDREEN takes reasonable administrative and technical measures appropriate to the scale of its services and the nature of the personal information processed to protect personal information against loss, theft, unauthorized disclosure, alteration, or access.
Access to personal information is limited to the extent reasonably necessary for business operations.
12. Privacy Contact
For questions about personal information, or requests for access, correction, deletion, or other privacy-related matters, please contact:
GONGDREEN
Privacy Contact: Joohyun Ryu
Email: yjh@gongdreen.com
Tel: +82-2-514-9070
Address: 2F, 41 World Cup buk-ro 5-gil, Mapo-gu, Seoul, Republic of Korea
13. Changes to This Privacy Policy
This Privacy Policy may be amended if applicable laws or GONGDREEN’s services change.
Where there are material changes, GONGDREEN will provide notice through the website before the changes take effect.